Legal & Policy

r789 com Terms and Conditions

These Terms and Conditions govern your use of the r789 com platform. Please read them carefully before creating an account or using any service on the platform. By registering, you confirm that you have read and agree to these terms.

Last Updated: January 2026

Key Terms At a Glance

The most important points from the r789 com Terms and Conditions summarised for quick reference

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Eligibility

Adults Only — 18 and Above

r789 com is strictly for adults aged 18 and above. Creating an account as a minor, or allowing a minor to use your account, is a direct violation of these terms and will result in immediate account closure and forfeiture of any balance.

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Accounts

One Account Per Player

Each player is permitted one account on r789 com. Duplicate accounts — whether under the same name, payment details or device — are not allowed. Duplicate accounts may be closed without notice and any associated bonuses or balances will be voided.

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Bonuses

Bonus Wagering Requirements Apply

All bonuses and promotional offers on r789 com come with wagering requirements that must be met before bonus funds can be withdrawn. The specific requirements for each bonus are displayed before acceptance. Bonuses cannot be transferred and must be used within the validity period.

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Withdrawals

Verified Identity Required

To protect every player on the platform, identity verification is required before processing withdrawals. Players must ensure their account information — including name and payment details for JazzCash, Easypaisa, Raast or Bank Transfer — matches their verified identity on file.

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Prohibited

Fraud and Abuse Not Tolerated

Any attempt to defraud r789 com — including but not limited to bonus abuse, chargebacks, collusion, use of automated tools or exploitation of software errors — will result in immediate account suspension, forfeiture of all funds, and may be reported to relevant authorities.

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Responsible Gaming

Tools Available to Every Player

r789 com is committed to responsible gaming. Deposit limits, session reminders and self-exclusion tools are available to every registered player. Players who feel their gaming is becoming problematic are encouraged to use these tools and visit the Responsible Gaming page for further guidance.

Important: By accessing or using the r789 com platform, you agree to be bound by these Terms and Conditions. If you do not agree to any part of these terms, please do not use the platform.

01Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and r789 com ("the Platform", "we", "us"). By registering an account, making a deposit, or otherwise using any feature of r789 com at r789com.org, you confirm that you have read, understood and agreed to these Terms in their entirety.

These Terms apply to all services offered on the platform including but not limited to Live Casino, Sports Betting, Slot Games, Fish Games, the Game Lobby, and all promotional or bonus offers. Where individual games or promotions have additional specific rules, those rules supplement these Terms and should be read alongside them.

If you are accessing r789 com on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms. In all cases, the individual using the account bears full responsibility for compliance with these Terms.

Continued use of the platform after any update to these Terms constitutes acceptance of the revised Terms.

02Eligibility

To register and use r789 com, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

  • You must be at least 18 years of age. r789 com is strictly an adult platform and access by minors is prohibited under all circumstances.
  • You must be accessing the platform as an individual playing on your own behalf, and not on behalf of any third party.
  • You must be the rightful owner of, or have explicit authorisation to use, the payment method you register on the platform — whether JazzCash, Easypaisa, Raast, Bank Transfer, or any other supported channel.
  • You must not be a current employee, contractor, director or agent of r789 com, nor an immediate family member of any such person.
  • You must not have been previously excluded, banned or voluntarily self-excluded from r789 com or the platform through the responsible gaming tools.

r789 com reserves the right to request proof of age, identity and payment ownership at any stage. Failure to provide satisfactory documentation when requested may result in account suspension or closure pending verification.

Providing false information during registration — including misrepresenting your age — will result in immediate account closure and forfeiture of any balance without appeal.

03Account Registration

Each player is permitted to hold one account only on r789 com. Creating multiple accounts — whether using different names, email addresses, payment details, or devices — is strictly prohibited. Where duplicate accounts are detected, all associated accounts may be suspended and any bonuses, winnings or balances across those accounts will be voided.

When registering, you are required to provide accurate and complete information. This includes your legal name, contact details, and any payment account information required for deposits and withdrawals. You are responsible for keeping this information current and must update it promptly if anything changes.

Your account login credentials — username and password — are your responsibility. You must not share your login details with any other person. r789 com will not be held liable for any losses arising from unauthorised access to your account where you have shared or failed to adequately protect your credentials. If you suspect your account has been accessed without your authorisation, contact support immediately.

r789 com reserves the right to refuse any registration application at its discretion, without being required to provide a reason for the refusal.

04Deposits & Payments

All transactions on r789 com are conducted in PKR (Pakistani Rupee). The platform supports the following deposit methods for Pakistan players: JazzCash, Easypaisa, Raast, Bank Transfer, debit/credit cards, and mobile wallets. Minimum and maximum deposit amounts may apply per method and will be displayed during the deposit process.

Deposits are generally credited to your r789 com account promptly after confirmation from the payment provider. Processing times may vary depending on the method selected. JazzCash and Easypaisa transactions are typically near-instant, while Bank Transfer deposits may require additional processing time from your bank.

You must only deposit funds that you own outright and that come from legitimate sources. Deposits made using payment accounts registered to a different person are not permitted. r789 com may request proof of ownership for any payment method at its discretion, particularly prior to processing withdrawal requests.

  • Deposits are non-refundable once credited to your gaming account and used in gameplay.
  • If a deposit does not appear in your account within the expected timeframe, contact support with your transaction reference for investigation.
  • r789 com does not charge fees for standard deposits, though your payment provider may apply their own charges.

All payment transactions are processed over encrypted connections. Your PKR deposit and withdrawal details are protected at every stage.

05Withdrawals

Players may request withdrawals of available balance at any time through the Withdrawal page. Available balance refers to real-money funds that are not subject to active wagering requirements. Bonus funds that have not completed their wagering requirements cannot be withdrawn.

Before any withdrawal is processed, r789 com may require identity verification. This typically involves confirming your name and ownership of the payment method to which the withdrawal is being sent. Withdrawals will only be sent to a payment account registered in the same name as the r789 com account.

  • Supported withdrawal methods: JazzCash, Easypaisa, Raast, Bank Transfer, and other methods available in your account dashboard.
  • Processing times: JazzCash and Easypaisa withdrawals are typically processed quickly; Bank Transfer withdrawals may take additional banking days depending on your bank.
  • Minimum withdrawal amounts apply per method and are displayed during the withdrawal request process.
  • r789 com reserves the right to conduct additional verification checks before processing large withdrawal amounts.
  • Withdrawals to payment accounts that do not match the account holder's verified identity will not be processed.

r789 com is committed to processing withdrawals promptly. Delays beyond stated processing times should be reported to support with the withdrawal reference number for investigation.

06Bonuses & Promotions

r789 com offers various bonuses and promotional offers to registered players from time to time. These may include welcome bonuses, deposit match bonuses, free spins, cashback offers, sports betting promotions, and seasonal campaigns tied to events such as Pakistan Super League (PSL) season or major cricket tournaments.

All bonuses are subject to the following general conditions unless the specific promotion states otherwise:

  • Wagering requirements: Bonus funds must be wagered a specified number of times before they can be withdrawn. The wagering multiplier for each bonus is stated in the promotion details before you accept the offer.
  • Validity period: Bonuses expire if wagering requirements are not met within the stated validity window. Expired bonuses and any associated winnings will be removed from the account.
  • One bonus at a time: Unless explicitly stated otherwise, only one bonus may be active on an account at any given time.
  • Game contribution: Not all games contribute equally to wagering requirements. Slot Games typically contribute 100%; Live Casino and table games may contribute at a lower rate. Contribution rates are listed in individual promotion terms.
  • Maximum bet with active bonus: When a bonus is active, a maximum single-bet limit applies. Exceeding this limit may result in forfeiture of the bonus and associated winnings.
  • Bonuses are for personal use only and may not be transferred to another player or account.

r789 com reserves the right to modify, suspend or withdraw any promotional offer at any time. Any ongoing bonus that is in the process of being wagered will be honoured under the original terms.

07Gameplay Rules

Players are expected to engage with all games on r789 com — including Live Casino, Sports Betting, Slot Games, Fish Games and all titles in the Game Lobby — in a fair and honest manner consistent with the rules of each game.

For Live Casino games, the decisions made by the live dealer are final once the round has been concluded. Any technical disconnection on the player's end does not void a completed round. Game history and outcomes are recorded server-side and accessible through your account history.

For Sports Betting, all bets are accepted subject to the odds displayed at the time of placement. r789 com reserves the right to void bets placed on events affected by obvious pricing errors, data feed failures, or circumstances that fall outside normal sporting conditions. Results are settled based on official sources for each sport and competition.

  • Bets placed after an event has commenced may be accepted at the platform's discretion for selected markets only.
  • Cricket, PSL, T20 and Football bets are settled based on official match results from recognised governing bodies.
  • In the event of a technical fault during gameplay, r789 com will investigate and resolve the matter based on server records.

r789 com does not guarantee continuous, uninterrupted availability of all games at all times. Scheduled maintenance, provider updates or technical issues may temporarily affect access to specific titles or categories.

08Prohibited Conduct

The following actions are strictly prohibited on r789 com. Engaging in any of the following may result in immediate account suspension, permanent ban, forfeiture of all balances and bonuses, and where appropriate, reporting to relevant authorities:

  • Using the platform if you are under 18 years of age, or allowing a minor to access your account.
  • Registering or maintaining more than one account on the platform.
  • Providing false, misleading or incomplete information during registration or verification.
  • Using stolen, unauthorised or fraudulently obtained payment methods to fund your account.
  • Attempting to exploit software errors, glitches or vulnerabilities in any game or platform feature.
  • Using automated bots, scripts, artificial intelligence tools or any software designed to gain an unfair advantage.
  • Colluding with other players in Live Casino games or any multiplayer environment.
  • Engaging in any form of money laundering through deposits and withdrawals on the platform.
  • Initiating unjustified chargebacks or payment disputes with your payment provider after placing bets or using the platform.
  • Abusing bonus offers — including deliberately structuring deposits or bets to meet wagering requirements without genuine gameplay intent.

Any suspected fraudulent activity will be investigated thoroughly. r789 com cooperates with payment providers and relevant authorities in fraud prevention efforts.

09Responsible Gaming

r789 com takes responsible gaming seriously and has built tools into the platform to help players maintain a healthy relationship with online gaming. These tools are available to every registered player and can be accessed through the account settings or via the Responsible Gaming page.

Available responsible gaming tools include:

  • Deposit limits: Set daily, weekly or monthly PKR deposit caps to control your spending automatically.
  • Session reminders: Receive notifications after a set duration of play to encourage regular breaks.
  • Self-exclusion: Temporarily or permanently exclude yourself from the platform if you feel your gaming needs a pause.

r789 com strongly encourages all players to approach gaming as a form of entertainment and to set a clear PKR budget before each session. Gaming should never be used as a means to solve financial difficulties, and chasing losses is a pattern that r789 com actively discourages.

The platform is strictly for adults aged 18 and above. Players who are concerned about their own gaming habits or those of someone they know are encouraged to seek guidance and make use of the self-management tools available on the platform.

10Account Closure

Players may request closure of their r789 com account at any time by contacting the support team. Upon closure, any real-money balance remaining after settling open bets will be processed for withdrawal to your registered payment method, subject to standard verification and processing requirements.

r789 com reserves the right to suspend or close any account at its discretion, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Failure to complete identity or payment verification when requested.
  • Suspected fraudulent activity, money laundering or abuse of promotional offers.
  • Inactivity for an extended period as defined in the platform's inactivity policy.
  • At the player's own request through a self-exclusion or voluntary closure.

Where an account is closed due to a breach of these Terms, any remaining balance may be forfeited. r789 com will communicate the reason for closure where it is safe and appropriate to do so.

11Limitation of Liability

r789 com provides its platform and all associated services on an "as is" and "as available" basis. While we make every reasonable effort to ensure the platform is available, secure and functioning correctly, we cannot guarantee uninterrupted service at all times.

To the maximum extent permitted, r789 com shall not be liable for:

  • Any loss of funds arising from unauthorised access to your account where you have failed to protect your login credentials.
  • Interruptions to service caused by circumstances outside our reasonable control, including internet outages, payment provider failures or force majeure events.
  • Any indirect, incidental or consequential losses arising from your use of the platform.
  • Decisions made during gameplay that result in losses — all gaming involves risk and players accept this when participating.

Nothing in these Terms limits our liability for fraud, gross negligence, or any matter where liability cannot legally be excluded. Where Pakistani consumer protection principles apply, your statutory rights are not affected by these Terms.

12Privacy & Data

r789 com collects and processes personal data as part of operating the platform. This includes information provided during registration, payment details submitted for deposits and withdrawals, gameplay activity, and communications with support.

Your data is used to operate your account, process transactions, verify your identity, prevent fraud, improve the platform, and communicate relevant account information and promotions to you. r789 com does not sell your personal data to third parties.

For full details on how your personal data is collected, stored, used and protected, please read the Privacy Policy. By using r789 com you confirm that you have read and accepted the Privacy Policy, which forms part of these Terms.

All personal and payment data on r789 com is protected using SSL encryption. Your information is handled with care and is never shared without your consent except where required for legal or fraud prevention purposes.

13Changes to Terms

r789 com reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will make reasonable efforts to notify registered players — for example through a notification in the platform or via the contact details associated with your account.

The date of the most recent update is displayed at the top of this page. It is your responsibility to review these Terms periodically. Continued use of r789 com following any update constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you should stop using the platform and contact support to close your account.

Minor amendments — such as corrections to typographical errors, clarifications that do not materially affect player rights, or additions to reflect new features — may be made without specific notification but will always be reflected in the updated version of this page.

14Contact

If you have any questions about these Terms and Conditions, or if you need assistance with your account, our support team is available to help. You can reach us through the following channel:

Support Email: [email protected]

For account-related queries, please have your registered account details ready so our team can assist you efficiently. For withdrawal issues, having your transaction reference number on hand will speed up the investigation process.

For questions specifically related to our privacy practices, please refer to the Privacy Policy. For guidance on responsible gaming tools, visit the Responsible Gaming page.

Ready to Play?

Join r789 com — Pakistan's Gaming Platform

Now that you know the rules, you are ready to get started. Create your free account, deposit in PKR via JazzCash or Easypaisa, and explore Live Casino, Sports Betting, Slot Games, Fish Games and more.

18+ Only  |  Play Responsibly  |  All Transactions in PKR